|
Shared Server Environment |
Dedicated Server Environment |
| Virtual Server "Hardware" |
Single Site |
Dual Site |
Single Site |
Dual Site |
| Initial Processing Power |
N/A |
N/A |
Quad Core 2GHz |
Quad Core 2GHz |
| Additional Processing Power |
N/A |
N/A |
Quad Core 2GHz |
Quad Core 2GHz |
| Initial RAM Included |
N/A |
N/A |
2GB |
2GB |
| Additional RAM |
N/A |
N/A |
2GB |
2GB |
| Network |
|
|
|
|
| Traffic Monitoring |
Yes |
Yes |
Yes |
Yes |
| DNS Redirection |
N/A |
Yes |
N/A |
Yes |
| Bandwidth |
Gigabit |
Gigabit |
Gigabit |
Gigabit |
| Web Load Balancing |
N/A |
N/A |
Yes |
Yes |
| Backups |
Nightly |
Nightly |
Nightly |
Nightly |
| Data Replications Per Day |
N/A |
4 Times/Day |
N/A |
4 Times/Day |
| Security |
|
|
|
|
| Intrusion Detection System |
Yes |
Yes |
Yes |
Yes |
| Intrusion Prevention System |
Yes |
Yes |
Yes |
Yes |
| AntiVirus |
Yes |
Yes |
Yes |
Yes |
| Event Correlation |
Yes |
Yes |
Yes |
Yes |
| Event Log Review |
N/A |
N/A |
Yes |
Yes |
| Support |
|
|
|
|
| 24x7x365 Support |
Yes |
Yes |
Yes |
Yes |
| Phone Support |
Yes |
Yes |
Yes |
Yes |
| Email Support |
Yes |
Yes |
Yes |
Yes |
| Web Support |
Yes |
Yes |
Yes |
Yes |
| Guaranteed Uptime SLA |
99.9% |
99.9% |
99.9% |
99.9% |
| Business Hour Ticket Response Time |
15 Minutes |
15 Minutes |
15 Minutes |
15 Minutes |
| After Hours Ticket Response Time |
1 Hour |
1 Hour |
1 Hour |
1 Hour |